Do you ship within the Philippines?
Yes. Delivery is available nationwide — Metro Manila and provincial shipping both supported. Estimated timeline is 1-3 business days after order confirmation.
Help Center
Frequently asked questions.
Everything you need to know about ordering, delivery, payment, and stockist inquiries for Chachaka Fums.
Do you accept international orders?
International inquiries are welcome. Full international checkout is being prepared — please use the contact or inquiry form to discuss your order.
How long does delivery take?
1-3 business days for most areas after order confirmation. Timeline depends on your city or province and courier availability. Estimates are confirmed after your order is reviewed.
Do you accept bulk or stockist orders?
Yes. Stockist and bulk order requests can be submitted through the Stockists page. We support boutiques, gifting programs, and independent sellers with wholesale pricing.
What payment methods are available?
GCash, Maya, and bank transfer. After checkout, upload your payment screenshot for manual confirmation — usually verified within 24 hours.
How can I inquire before buying?
Use any Inquire button on a product page, the Contact form, or the checkout inquiry form. We typically reply within 24 hours.
Can I track my order?
Yes — use the Track Order page and enter your order number (format: CF-YYYYMMDD-0000) to see real-time status updates.
Is the packaging gift-ready?
Yes. All Chachaka Fums products come in the premium CF gift box — crystal bottle, diamond-cut cap, luxury packaging. No additional gift wrap needed.
Still have questions?
Send us a message through the contact page and we will reply within 24 hours.