Information We Collect
We may collect your name, email address, phone number, delivery address, city, province, postal code, order notes, cart items, payment method, and proof of payment screenshots.
Chachaka Fums
Privacy Policy
How We Use Information
We use customer information to process orders, verify manual payments, arrange delivery, respond to inquiries, support reseller requests, prevent fraud, and improve the shopping experience.
Proof of Payment
Uploaded payment screenshots are used only to review manual GCash, Maya, or bank transfer payments. Please avoid including unnecessary sensitive information in uploads.
Cookies and Local Storage
The website uses local storage for cart persistence and cookie consent preferences. Additional analytics or marketing cookies may be added only after configuration and notice.
Sharing with Service Providers
Information may be shared with couriers, payment processors, email tools, customer support tools, or technical providers only when needed to operate the store and fulfill orders.
Data Retention
Order and customer records may be retained for accounting, fulfillment, customer support, fraud prevention, and legal compliance. You may contact us to request review or correction of your information.
Security
We use reasonable technical and operational safeguards, but no online system is completely risk-free. Customers should submit accurate information and avoid sending unnecessary sensitive data.
Customer Rights
Customers may request access, correction, or deletion of personal information when legally and operationally possible. Some order records may need to be retained for legitimate business or compliance reasons.
Contact
For privacy questions, order data requests, or corrections, contact Chachaka Fums through the website contact form or official listed channels.